Illinois Department of Public Health
Health Alert Network
Welcome to the IDPH Web Portal
From here, you can:
Current Users: click here to access the portal: Login
Forgot password? Reset it at https://imreset.illinois.gov
(you must enter username as idph\username)
Newly Registered Portal Users: password resets will not be conducted over the telephone. It is the responsibility of all newly registered IDPH Web Portal users to sign up for the self-service solution by visiting https://imreg.illinois.gov
I need to...
Register for a Portal Account
Contact Customer Service Center
For assistance with IDPH Portal access and web-based application support, contact the Customer Service Center at the appropriate Springfield or Chicago number listed above and respond to the prompts accordingly. Option 1, then option 1 for password assistance or Option 3 to reach support personnel for the Department of Public Health.
Please indicate to the CSC staff that you are an IDPH Health Alert Network (portal) user when placing the call to ensure you are routed to the correct support staff to resolve the problem. Include your name, phone number, and specific application name, detail of the issue and error messages, if any, in your description of the problem to ensure efficient resolution.