Illinois Department of Public Health
Health Alert Network
Welcome to the IDPH Web Portal
From here, you can:
Current Users: click here to access the portal: Login
IMPORTANT - January 30, 2017:
In a concerted effort to place increased emphasis on Security Awareness as well as provide heightened measures to protect the personalized data of patients/clients and customers, the Illinois Department of Public Health in cooperation with the Illinois Department of Innovation and Technology has implemented a self-service Identity Management solution (https://www2.illinois.gov/sites/doit/support/Pages/FIM.aspx) for users of the IDPH Web Portal.
Effective March 1, 2017, password resets will not be conducted over the telephone. It is the responsibility of all IDPH Web Portal users to REGISTER for the self-service solution prior to this date by visiting https://imreg.illinois.gov
Once registered, portal users will be able to reset their passwords by going to https://imreset.illinois.gov
As always, if you have difficulties in either the registration or reset process, please do not hesitate to contact the DoIT Customer Service Center at 217-524-DoIT(3648) or 312-814-DoIT(3648). Select Option 1 for all computer-related issues and then Option 1 for assistance in resetting a password. Additionally, you may report any issue at the following web site, https://www2.illinois.gov/sites/doit/support/Pages/ReportAProblem.aspx.
We appreciate your cooperation and understanding in this matter.
I need to...
Register for a Portal Account
Contact Customer Service Center
For assistance with IDPH Portal access and web-based application support, contact the Customer Service Center at the appropriate Springfield or Chicago number listed above and respond to the prompts accordingly. Option 1, then option 1 for password assistance or Option 3 to reach support personnel for the Department of Public Health.
Please indicate to the CSC staff that you are an IDPH Health Alert Network (portal) user when placing the call to ensure you are routed to the correct support staff to resolve the problem. Include your name, phone number, and specific application name, detail of the issue and error messages, if any, in your description of the problem to ensure efficient resolution.