Illinois Department of Public Health
Health Alert Network
Welcome to the IDPH Web Portal
From here, you can:
Current Users: click here to access the portal: DPH Portal Login
IDPH has a new and easier way to RESET your own password!
To reset your password without calling the IDPH Helpdesk or the State of Illinois DoIT Customer Service Center, go to DoIT Identity Management and follow the prompts.
I need to...
Register for a Portal Account (The ICARE system is used by providers to enter patient vaccine administration information. Individuals interested in receiving a vaccine should not enroll in ICARE, but may contact their local health department for additional information.)
For Technical Support issues (anything except Password Resets), please contact the DoIT Customer Service Center (CSC) at the appropriate number listed below.
Contact the IDPH Helpdesk at 866-220-5247 or via email at DPH.Helpdesk@illinois.gov for Portal access and web-based application support. Please include your name, phone number, and specific application name, detail of the issue and error messages, if any, in your description of the problem within the email message to ensure efficient resolution.
All other Times, contact the Customer Service Center at the appropriate Springfield or Chicago number listed above or send an email to DoIT.Helpdesk@Illinois.gov.